Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information when you interact with our website, services, SMS messages, and email communications.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and any details you submit through our forms, surveys, or communication channels.
We may also collect technical and usage data, including IP address, browser type, device information, and interaction data with our website or messages.
2. How We Use Your Information
We use your information to provide and improve our services. This includes:
Contacting you by email or SMS about updates, reminders, account information, or offers you requested.
Sending marketing or promotional messages when you give consent.
Supporting customer service needs.
Improving our website, services, and communication flow.
3. How We Use AI
We may use artificial intelligence tools to help:
Process your submissions and questions.
Personalize communication.
Draft or assist with outreach messages.
Improve the accuracy and efficiency of our services.
AI tools may analyze the content you share, but they do not make final decisions about you. Human oversight is always involved.
4. SMS Consent and Messaging
By providing your phone number, you agree that we may send SMS messages related to our services. Message and data rates may apply. You can opt out at any time by replying STOP.
5. Email Consent
By providing your email, you agree that we may send updates, resources, and promotional material. You can unsubscribe at any time using the link in any email.
6. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers who help us deliver our services, such as email platforms, SMS platforms, AI providers, or analytics tools. These partners are required to safeguard your information.
7. Data Protection
We take reasonable steps to protect your information from loss, misuse, or unauthorized access.
8. Your Rights
You may request access, updates, or deletion of your personal information. You may also withdraw consent for SMS or email communications at any time.
9. Updates to This Policy
We may update this policy periodically. When we do, we will post the new version on our website.
10. Contact Us
If you have questions about this policy or how your data is handled, contact us at:
chrissy [at] nurturedgrowthco.com